Full Time

Bus Mechanic – Field Service Rep – Los Angeles, CA/ 3 years ago

Application ends: 2023-09-07

Company: Candidate Finders

Location: Los Angeles, CA

Salary: 60 – 65000

Posted: August 06, 2023

Description:

  • Travel to customer’s location in the Greater Los Angeles region, not limited to travel throughout the United States.
  • Partner with our customer to inspect new buses after delivery, and repair or make adjustments to address any and all issues as necessary.
  • Work with customers to understand concerns about buses in-service of any age and facilitate investigation into root cause and development resolution plan
  • Diagnose electrical and/or mechanical defects on buses and repair as needed
  • Troubleshoot supplier issues and facilitate resolution
  • Perform and Document failure analysis using field reports, photos and failed material analysis
  • Act as liaison between customer and factory or resolution of difficult product issues
  • Order ship short parts or broken/failed parts as needed to put bus in service
  • Assist customers in ordering warranty or replacement parts as needed
  • Recommend or authorize warranty repairs or policy adjustments as needed
  • Provide driver and mechanic orientations for GILLIG buses
  • Communicate plans with customer to resolve issues with repair process or field campaigns as required
  • Assist or perform accident/fire investigations, and assist in or provide photos for investigation, as needed

About You

  • Minimum 3 years of experience in the Commercial Bus Industry
  • Ability to read blueprints and electrical schematics,
  • Ability to mentor and train.
  • Excellent project management skills.
  • Excellent written and verbal communication skills
  • Exceptional customer service skills
  • Proven ability to use computer programs to diagnose bus systems preferred.
  • Commercial Driver’s license with passenger endorsements.
  • Lock Out Tag Out certification

About the Environment

  • Ability to lift up to 35 lbs.
  • Working environment in customer’s maintenance shops and/or outdoors
  • Regularly sit, stand, walk, kneel, squat, work at heights, work in confined spaces, & have the ability to climb ladders
  • May be required to work overtime based on business needs.
  • Excessive travel required; approximately 70-80%
  • Service truck, laptop & cell phone provided.